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Independent automotive consulting

The value
is in the
details.

Your car is more than an insurance company's estimate. Get an independent perspective on diminished value, total loss valuations, and collision-related inspections.

Independent vehicle valuation in an automotive facility
On the record

The credentials behind every appraisal.

01

40+ years as a licensed adjuster

More than four decades of experience as a licensed insurance adjuster, handling collision claims in multiple states.

02

Court-recognized expert witness

Recognized by courts as an expert, with testimony in collision repair and vehicle valuation disputes.

03

Independent of the carriers

No ties to the insurer or the shop whose work we review. The appraisal is prepared for the vehicle owner.

What we do

Not every collision story ends at the repair shop.

Three different situations. One common starting point: a closer look at the facts behind your vehicle's condition and value.

01

Claim what the repair did not restore

Diminished Value

A collision history can affect resale value even after quality repairs. An independent appraisal can help document the potential difference in market value.

See how it works
Diminished Value

Repaired panel, documented condition

02

Fair market value, not their first offer

Total Loss

If your vehicle is declared a total loss, an independent valuation can help you assess the insurer’s figures. Appraisal options depend on the policy and applicable law.

See how it works
Total Loss

Valuation research and comparables

03

Pre-purchase and post-repair

Inspections

Know what you are buying before you buy it, and know whether your vehicle was actually returned to pre-accident condition and safety after a collision.

See how it works
Inspections

Measured, photographed, recorded

Not sure which one applies to your situation? One call is usually enough to find out.

Ask a question by phone
Disputes

When the offer doesn't match the facts.

A settlement is a number, not a verdict. These are the three disputes we handle most often, and each one starts with the same question: what is the vehicle actually worth, and what does it actually need?

01

Appraisal clause claims

Appraisal and total loss

Many policies include an appraisal clause. When you and the insurer disagree about the total loss value of your car, or about the cost to repair it, the clause sets out a formal way to dispute the number. We handle appraisal clause claims, and availability and procedure depend on your policy and applicable law.

02

Total loss disputes

How total loss works

We help vehicle owners challenge unfair settlement offers and pursue an accurate, fair market valuation for totaled vehicles.

03

Repair cost disputes

Post-repair inspections

We review and challenge insurance estimates when the proposed settlement may not adequately cover the cost of necessary vehicle repairs.

Not sure which one applies? Describe the offer and we will tell you.

Call (704) 747-9337
How it works

A straightforward process, start to finish.

No paperwork maze. You make one call, we handle the documentation, and you get numbers you can use.

Close-up of a paint thickness gauge being used on a vehicle panel during an appraisal
  1. 1

    Call your local office

    Tell us what happened and what you have been offered. You speak directly with a consultant who works in your market.

  2. 2

    We inspect and document

    An independent appraiser inspects the vehicle, measures and photographs the damage and the repair, and values it against real market data.

  3. 3

    You receive our appraisal

    Your report gives you documented, unbiased numbers to present to your insurer, the at-fault party, or your attorney.

Prefer to talk it through first?

Call (704) 747-9337
Industry standing

Independent, unbiased, and credentialed.

Our professionals have decades of experience in the collision repair industry and have dedicated that expertise to consumer protection — including expert witness testimony in cases that changed how shops and dealers operate.

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Client reviews

In their words.

Owners who were told their settlement was final, and the outcomes that followed. These are reviews shared by clients of Collision Safety Consultants.

Read more reviews on Google

Billy took charge, clearly explained what my rights were, and arranged to have my vehicle inspected. The repairs were properly corrected and I was compensated for the diminished value of my vehicle.

Larry StappDiminished value

He gave me all the scenarios and helped me figure out how to proceed. He spoke with the repair shop on my behalf and let them know the repairs would be reviewed. Thanks to Billy, I was able to take the diminished value settlement and buy a brand-new car to replace the damaged one.

Jamie RhodesDiminished value

Billy will tell you almost word for word what the insurance company is going to say before they say it. When you put your trust in him and his staff, they guide you step by step and keep your family's interests in mind.

Jeff JohnsonRepair dispute · Clayton, NC

I was getting the runaround and could not get anywhere with my diminished value claims. Collision Safety Consultants helped me immensely and helped me finally get what was due to me all along.

P. BurchDiminished value

I know that I would not have gotten it totaled without your help. Not only was it a much quicker process with you involved, it gave us peace of mind with you handling it for us.

Steve and Karen PoundsTotal loss
A vehicle on a lift inside a collision repair facility
Coverage · USA · Canada · Australia

Serving you wherever the collision happened.

We add new locations every month. Find the consultant nearest you for diminished value appraisals, total loss valuations, and pre-purchase or post-repair inspections.

Regional offices
60
Countries served
3
Coverage across the USA
Nationwide

No location in your state? Call the corporate office and we will route you to the right consultant.